State Farm® Insurance Agent Kevin Coan
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Nathan Anderson
June 30, 2026
"Was looking for new insurance that offered more and was able to get that through the agent Marcus! Ended up with multiple plans because it made to much sense not to and now I’m enjoying saving a few dollars while having phenomenal coverage and service. Thanks a bunch"
Farzana Shahid
June 29, 2026
"I came into the location looking to see if I can save some money. Ahmad helped me and was very patient with all my concerns. If you have any issues or need insurance information, I highly recommend this office."
Luis Cano
June 29, 2026
"Hector es un buen representante y me atendió muy bien le doy 5 estrellas"
Gris Martinez
June 25, 2026
"Excelente servicio el agente que me atendió demasiado amable y paciente para explicar todo Hector fue la persona que me ayudó 100% recomendado"
L Hannum-Brennan
June 24, 2026
"I requested a distribution ( emergency major home repair) from my IRA and Harvey was extremely helpful in helping me procure it quickly. Great service!"
Luis Morocho
June 23, 2026
"Héctor , muy amable por tu atención tan profesional, me ayudó en todo muy agradecido 🤝"
Caio Lima
June 22, 2026
"Hey, I'd like to share my experience with Rebecca. I just want to thank her for being so attentive to every detail and really trying to help me solve any problems I have with my insurance. Thank you very much I highly recommend this insurance agency."
Thaddeus Kenny
June 19, 2026
"Excellent Excellent Service!"
Bruce Hurdle
June 18, 2026
"Really , really like the energy and
Professionalism of Jessica. She’s very thoughtful and thorough. Anyway, she does an outstanding job. She’s my go to for all insurance needs."
Julie Marie
June 10, 2026
"Ahmad helped me combine my home and auto insurance! Very kind and helpful! He was very patient and went over all of my options so I was well aware."
Tyler Canales
June 9, 2026
"I just recently moved from Alabama and my insurance was so high, but when I transferred my insurance here Marcus looked high and low to get me discounts and it drastically brought the price down thanks to him."
Erin Briscoe
June 4, 2026
"Spoke with Jessica to get rates for my grandmother, great customer service and was extremely informative! Thanks for making everything an absolute breeze"
Daniel Peterson
June 3, 2026
"Jett was incredibly helpful to me! He was very patient with me, he explained everything in great detail & deserves the highest praise!"
Brett Walker
June 1, 2026
"Jessica was amazing she saved me a ton of money on my insurance monthly bill."
beefit
May 22, 2026
"Google won't let you give 0 stars?
"Bait and Switch" Billing Tactics by Rebecca Ringer & Kevin Coan
I am absolutely disgusted by the lack of transparency, integrity, and fair business practices at this agency. My home and auto coverage was finalized, quoted, and fully paid for on March 2nd, 2026.
Based on the binding agreement, I paid the exact amounts quoted:
* Home Insurance Policy: $1,086.00
* Auto Insurance Policy: $1,362.13
Then, on April 14th, 2026, I received a bill demanding an additional $529.58. I am fully aware that companies have a post-issuance underwriting period to verify records. However, I have been buying commercial insurance policies for my hotel, alongside my personal home and auto insurance, for 25 years. Never in a quarter-century of doing business has an agency ever pulled a stunt like this.
This is a textbook "bait and switch" tactic. Agent Rebecca Ringer should be completely ashamed of how this was handled. The agent in charge of this office, Kevin Coan, should be deeply embarrassed to run a business that treats loyal customers this way. Shame on all of you. Like every honest consumer, we work incredibly hard for our money every single year. It is disgraceful that companies like yours constantly find underhanded ways to extract even more from our pockets.
Because of this underhanded behavior, I took my business elsewhere. I switched everything to AAA of South Jersey, and they proved to be both cheaper and far more honest. They managed to give me better pricing upfront without hitting me with hidden, deceptive fees after the fact.
Required Resolution:
I still expect Kevin Coan to personally audit this account immediately and cancel these policies without penalty. I demand a written, line-by-line explanation justifying this extra $529.58 charge, alongside itemized invoices for both policies. I will be reporting this lack of transparency and predatory billing to the New Jersey Department of Banking and Insurance."
Security Lock & CCTV Installations Blackwood,NJ
May 18, 2026
"Ty for a speedy response Aron. For the paperwork you got right on and sent"
Ugur Ozbay
May 13, 2026
"I know thıs guy more than 20 years he ıs the best best thank you 🙏"
Madelin Zapata
May 11, 2026
"Awesome Customer Service very helpful, polite and very professional. They get you what you need at a good price !!"
francine giardelli
May 3, 2026
"Ahmed was a pleasure to work with, he thoroughly explained all my options, gave me time to make my choice as im in a difficult situation due to eye surgery & cant drive for several months but still need to have coverage. He was professional & curious i would highly recommend his services. I paid for premium & he immediately sent my ID cards. I was extremely happy to have dealt with him. I look forward to speaking with him when I need to update my coverage. Thank you again, Ahmed.Sincerly Francine Giardelli"
Jon Gennace
May 1, 2026
"I called several agents for quotes. Jessica not only provided the best rates, but was the most reponsive and professional. She diligently went through all the discounts available and gave us all the ones that applied. I referred her to many colleagues and will continue to do so."
Ibrahim Jabado
April 24, 2026
"I had a fantastic experience working with Ahmed. He was incredibly professional, knowledgeable, and took the time to explain everything clearly so I could make an informed decision. It’s rare to find someone who is both efficient and genuinely dedicated to getting you the best coverage. I highly recommend Ahmed to anyone looking for an insurance agent who truly puts their clients first."
Brenda Lawrence
April 23, 2026
"I was recently assisted by Ahmed. He took his time and went through all details of home owners insurance with me. He worked up quotes for bundles, home owners and auto, along with life insurance for my husband and I. He was never pushy and answered all my concerns. I was comfortable signing new policies with him. Will definitely use in the future and refer my friends. Thank you"
Robert Norcross
April 22, 2026
"Had a great meeting with Rebecca and got great Price for my Auto and Home owner insurance. I will be saving $2,000 a year. over my old insurance company that I was with 40 years. I looking forward to long working relationship."
Myriah Nicohl
April 2, 2026
"I was recently assisted by Jessica G who provided exceptional service from start to finish. She took the time to understand my needs, explained my options clearly, and made the entire process smooth and stress‑free. Genuine care and professionalism truly stood out. I highly recommend to anyone looking for reliable and knowledgeable insurance guidance."
Gates Of The Garden
March 30, 2026
"Very quick, polite & efficient!"